Erica’s journey with animals began at just 14 years old, when she volunteered at a local veterinary office after years of showing a natural connection with dogs. Her mother often tells a story that perfectly captures her spirit—when Erica was just three, she managed to befriend an unfriendly dog that no one else could approach. That innate understanding of animals has guided her ever since.
After earning her Professional Grooming Certificate through PetSmart in 2007, Erica immersed herself in continuous education—attending pet dermatology seminars and advanced grooming trend courses to ensure her clients always receive high-quality, up-to-date care. Her specialties include working with senior and anxious dogs, helping them feel secure and relaxed during grooming sessions through gentle touch, steady eye contact, and a calm, empathetic presence.
As Grooming Manager, Erica leads by example—never asking her team to do something she wouldn’t do herself. She’s deeply dedicated to mentoring new groomers, such as her recent trainee Jasmine, who is now thriving under Erica’s guidance. She values communication, teamwork, and maintaining the high standards of care that define Paw Commons.
Erica’s bond with her canine clients runs deep. She recalls moments where her attentiveness helped save lives—like detecting a cancerous mass on a golden retriever named Mitch and early-stage cataracts in another client, Lucy Belle. Her vigilance and dedication ensured both pets received timely medical care and made full recoveries.
Outside of work, Erica loves gardening, reading, doing puzzles, and watching football with her husband. At home, she shares life with her two dogs—Mia, a spirited 16-year-old Maltese mix, and Mattie, a goofy Great Pyrenees–Cattledog mix known for eating everything (including lettuce and sparkling water).
For Erica, every haircut is more than a service—it’s an act of care. She treats every pet like her own, paying close attention to body language, stress levels, and comfort. Her goal is simple but powerful: to ensure every dog leaves looking and feeling their absolute best—with a wagging tail and a happy heart.
